Extras

Immigration; hot coffee lawsuit; special ops; Challenger legacy; Borowitz on Anita Bryant.
Episode 7 Preview

The Theory of Normalization of Deviance
A theory born from understanding the Challenger disaster.
The Theory of Normalization of Deviance

The Danger of Falling Back on Routine
Author Diane Vaughan discusses the lessons from Challenger.
The Danger of Falling Back on Routine

Stella Liebeck's Burns from McDonald's Coffee
Judy Allen recalls the severe burns her mother, Stella Liebeck, received.